Privacy policy
This Privacy Policy describes how Midland-Clothing ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, make a purchase, contact us, or otherwise use our services (collectively, the "Services").
Please read this Privacy Policy carefully before using our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide directly:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment confirmation details
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Account information (if applicable)
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Customer support communications
Information collected automatically:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and similar technologies
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Network connection information
Information from third parties:
We may receive information from trusted service providers, including:
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Shopify
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Payment processors
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Shipping providers
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Analytics providers
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Marketing partners
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Process payments
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Arrange shipping and delivery
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Provide customer support
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Improve our website and services
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Detect fraud and maintain security
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Send order updates and transactional communications
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Send promotional communications where permitted by law or with your consent
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and provide relevant advertising.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Shopify's Cookie Policy is available at:
https://www.shopify.com/legal/cookies
Sharing Your Information
We only share personal information when necessary to operate our business or comply with legal obligations.
Recipients may include:
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Shopify
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Payment processors
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Shipping carriers
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Customer support providers
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Website hosting providers
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Analytics providers
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Marketing partners (where legally permitted)
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Government authorities when required by law
We do not sell your personal information for monetary compensation.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will promptly delete it.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information only as long as necessary to:
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Complete transactions
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Provide customer support
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Comply with legal obligations
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Resolve disputes
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Enforce our agreements
International Data Transfers
Your information may be processed in countries other than your country of residence, including the United States, where our service providers operate.
Where required by applicable law, we use appropriate safeguards to protect your personal information.
Your Privacy Rights
Depending on where you live, you may have rights including:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Request a copy of your data
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Object to certain processing activities
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Withdraw consent where processing is based on consent
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Opt out of marketing communications
California residents and residents of other U.S. states with applicable privacy laws may have additional rights under their state's privacy legislation.
To exercise your rights, please contact us using the information below.
Complaints
If you believe your privacy rights have been violated, please contact us first so we can work to resolve your concerns.
If applicable under local law, you may also contact your local data protection authority.
Contact Information
Midland-Clothing
Address: 740 E Valley Rd, Basalt, CO 81621, United States
Email: support@midland-clothing.com
Phone: +1 (970) 9279-542
Customer Service Hours (Mountain Daylight Time – MDT, UTC−6)
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM
We strive to respond to all inquiries within 24 hours during normal business hours.